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Crisis Management

RM25.00

( 0 Review )

Course Level

Intermediate

Video Tutorials

12

RM25.00

Enrolment validity: 3 days

Enrolment validity: 3 days

Course content

12 Lessons

Module 1

Getting Started
1:26

Module 2

Module 3

Module 4

Module 5

Module 6

Module 7

Module 8

Module 9

Module 10

Module 11

Module 12

Description

Crisis Management

In today’s unpredictable world, effective crisis management is essential for ensuring the safety and stability of any organization. Our comprehensive Crisis Management course is designed to equip professionals with the knowledge and skills to handle crises efficiently and effectively. This 12-module course covers a wide range of critical topics, providing practical insights and strategies to manage crises and mitigate their impact.

Module 1: Getting Started

This introductory module sets the stage for the course, outlining the importance of crisis management and what participants can expect to learn.

Module 2: Crisis

Understanding the nature and types of crises is crucial. This module delves into various crises, from natural disasters to cyber-attacks, and their potential impact on organizations.

Module 3: Workplace Violence

Addressing workplace violence is a critical aspect of crisis management. Learn about different forms of workplace violence, their warning signs, and preventive measures.

Module 4: Myths

Dispelling common myths about crises can prevent misunderstandings and mismanagement. This module clarifies misconceptions and provides accurate information.

Module 5: Escalation

Crises can escalate quickly. Learn the stages of escalation and how to recognize and manage each stage to prevent further deterioration.

Module 6: Concerning Behaviors

Identifying concerning behaviors early can prevent crises. This module teaches how to spot and address these behaviors effectively.

Module 7: Domestic Violence Indicators

Domestic violence can spill over into the workplace. Recognize the signs and learn how to support affected employees and maintain a safe work environment.

Module 8: Triggers of Workplace Violence

Understand the triggers that can lead to workplace violence and how to mitigate these risks through proactive measures.

Module 9: Conflict Dangers

Conflicts can escalate into crises if not managed properly. This module focuses on conflict resolution techniques to prevent dangerous situations.

Module 10: Response

An effective response can minimize the impact of a crisis. Learn the steps for an organized and efficient crisis response.

Module 11: Strategies

Developing and implementing effective crisis management strategies is key. This module covers planning, communication, and execution of strategies.

Module 12: Wrapping Up

Concluding the course, this module reviews key learnings and provides participants with the tools to develop their crisis management plans.

What to learn?

Instructor

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RM25.00

Enrolment validity: 3 days

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